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Their training videos are generic. Your church isn't.

ServeHQ ships a pre-built library of volunteer training courses. Useful if you want generic onboarding fast — but the pathway, the assessment scoring, and the Planning Center hand-off are yours to wire up. OnArk is the opposite philosophy.

From our 2026 survey

OnArk customers we surveyed who evaluated ServeHQ said the same thing: the off-the-shelf content was a starting point, but their growth track needed the church's own videos, assessments, and PCO Workflows from day one.

Side by side

What you get with each option.

What you needServeHQOnArk
Pre-built volunteer training video library
Generic onboarding courses
You bring your own video
Build your own custom pathway
Within their framework
Drag-and-drop, any section type
Branching by guest response
Conditional branch sections
Native Planning Center sync
Workflows + profile fields
DISC / Spiritual Gifts assessments
Built-in, scored, ministry-matched
Recommends ministry teams from results
Auto-routes to PCO Workflow
Works for new-member class + growth track + baptism class
Volunteer-focused
Any next-steps pathway
Custom branding per class
Color + logo + copy per pathway
Free until you publish your first class
Paid subscription
Build free, pay on publish

Our connections team gets a notification the moment someone finishes their DISC and Gifts test. They follow up and help that person find the next step that fits.

BradfordExecutive / Operations · Northwood Church
Honest take

When each one's actually right.

Stick with ServeHQ if

You only need a volunteer-training video library and you don't use Planning Center as your source of truth. ServeHQ's library of pre-made volunteer training courses is a real shortcut if generic onboarding videos are what you want.

Switch to OnArk if

You want your own onboarding flow — with your own videos, your church's spiritual gifts assessment, your branching logic, and results that hit Planning Center automatically. OnArk also handles new member class, growth track, and baptism class — not just volunteers.

Try it free

See what changes in 30 minutes.

Free until you publish to your church. No credit card. Same playbook your sister churches used.