Help docs
How to actually run OnArk.
20 articles covering setup, classes, Planning Center, automations, and the rest. Written by the team that built it.
Still stuck?Email support@onark.app
Getting started
1 articleClasses & Sections
9 articles- ClassesBuild, name, publish, and share classes. The fundamentals of working with OnArk's class builder.
- Check-in sectionsThe entry point for every class. How guests log in with just an email, no account required.
- Sections overviewThe seven section types that make up a class — what each does and when to use it.
- Text sectionsThe simplest section type — title + rich-text body. Perfect for intros, instructions, and Scripture passages.
- Video sectionsEmbed YouTube videos with timestamp-based prompts that pause playback and ask guests to respond.
- Form sectionsCollect custom data from guests with text, dropdowns, file uploads, dates, and ministry suggestions.
- Test sectionsBuilt-in Spiritual Gifts, DISC, and Enneagram assessments. Auto-scored, results saved to each guest.
- Branch sectionsGive guests a choice and route them down different paths. Conversations, not linear classes.
- Completion sectionsThe final screen of every class. Recommend next steps, link to follow-up classes, mark the journey complete.
Automations
1 articleGuests & Reports
2 articlesChurch management
4 articles- Church settingsManage your church's name, URL, timezone, live chat embed, and Planning Center connection.
- Team managementInvite staff, remove team members, and manage who has admin access to your church account.
- BrandingUpload your church logo and icon, set brand colors, and choose button + banner styles. All applied church-wide.
- MinistriesSet up serving teams that guests can express interest in, and link them to assessment results for auto-matching.