Spreadsheets, but your team can actually follow up.
Most churches start with a Google Sheet to track guests through their next-steps pathway. It works — until it stops. Here's the honest comparison.
8 of 23 churches we surveyed migrated to OnArk directly from spreadsheet-based tracking. Most named the same breaking point: it didn't scale past one person manually entering data.
What you get with each option.
“We were growing but seeing people fall through the cracks. We moved Growth Track online — our serve team doubled in a few months.”
When each one's actually right.
You're a single pastor at a small church plant with under 20 weekly guests, you've never used PCO, and the spreadsheet still feels manageable on a Sunday afternoon. There's nothing wrong with that — most growth tracks start there.
More than one person needs to follow up. You already use Planning Center. You've started losing track of who's where on the pathway. You want guests to actually finish assessments instead of you transcribing answers from a paper form.
See what changes in 30 minutes.
Free until you publish to your church. No credit card. Same playbook your sister churches used.